Frequently Asked Questions (FAQs)
Hello, how can I help?
I STILL DO NOT GET WHAT YOU SPECIALISE IN.
We are a one-stop shop with Urban Swift Function Group Ltd being the mother company and we have diverse subsidiaries that offer different services.
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IF I NEEDED A JOB DONE YESTERDAY, DO YOU GUYS HAVE ACCESS TO CONTACT THAT WE CAN CONVERSE AND FINISH AS SOON AS POSSIBLE?
You do not have to worry about that, we are a dedicated team of creative young minds that think on our feet and can easily create quick solutions to your needs. In addition, this depends on the services or business request provided by you to give us ample time of about 24-48 hours for us to understand your needs and deliver quality services/products.
HOW COMES WHEN I CLICK ON URBAN AUCTION I AM UNABLE TO LOG IN?
You have to log in with an email for you to access the page. (Insert here the link to show steps.)
WHAT IS THE RETURN POLICY OF A PRODUCT?
A product is meant to be returned in 48Hours in Kenya and 1 week if oversees attached with the purchased receipt and a solution will be conveyed within 5 working days.
CAN I RECEIVE DIFFERENT SERVICES FROM YOUR COMPANY AT A GO?
Yes, you can receive as numerous services/products in your cart. We are diverse and strong on partnerships to provide timely and quality services.
I WANT TO PARTNER WITH YOU, WHAT IS THE PROCEDURE?
All you need to do is fill in a partnership form. Thereafter, depending on the nature of the project, we shall engage with you to discuss and share partnership viability.
WHAT ARE URBAN SWIFT FUNCTION GROUP PROGRAMS?
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M - Urban Media
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A - Urban Auction
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M - Urban Mentorship
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